IMPORTANT INFORMATION
Thank you for booking with Aquabelle!
You will shortly receive a confirmation email from our booking platform with a payment request and a list of dates for the next course.
Our address is:
Aquabelle
Ramsden Park Road
Billericay
CM11 1NS
Please do not arrive any earlier than 15 minutes prior to your lesson.
Key Information
We pride ourselves as one of the largest independant private swim schools based in Essex. Our rules are:
- No footwear in the changing rooms or poolside.
- Strictly NO food or drink in the building.
- Please make sure a swim nappy is worn under their swim wear (parent and child & pre-school nonparent) ALL NAPPIES MUST BE TAKEN HOME
- Please do not wring out swimwear in the changing rooms and cubicles.
- Our pool is located on a private road therefore please drive slowly and follow the requested speed limits. Parking is limited to one car per swimmer.
- We allow one parent only to one child to sit poolside and spectate for junior and non-parent classes.
- Our pool has a strict policy of non-smoking
- We do not credit for classes not attended. In the event of sickness or diarrhoea you are not permitted to swim within a period of 48 hours.
- The use of talcum powder is not permitted .
- Only one parent per child is permitted in the water due to insurance. If you have twins or triplets, then an adult must accompany each baby/child if in the pool.
- Strictly no photography or videoing
Frequently Asked Questions
What Do I Need To Bring To Lessons?
When you come to Aquabelle, please bring the following:
– Appropriate Swim Costume/Shorts
– Towel
– Children under 3 years of age need a swim nappy plus a costume
We supply a baby matt per changing cubicle
How Early Do I Arrive?
Swimmers are not required to come swim ready, we have a large number of private cubicles which are unisex.
Please do not arrive any earlier than 15 minutes before your class time.
Do you have parking available?
We have plenty of parking available onsite, however the swimming pool is on private grounds and we have enough spaces for one car per swimmer.
How long is the lesson?
Our lessons are 30 minutes in length.
How many swimmers are in the class?
Our classes have a maximum capacity of:
- 8 swimmers for Parent & Baby
- 6 swimmers for Infant/Junior Classes.
We run one class per 30 minute session.
What do I do if either of us are poorly?
If your baby has the sniffles then you are fine to attend lessons, but if you or your baby have a temperature, sickness, diarrhoea, chicken pox or an infection please stay at home.
We also ask that you do not attend lessons until you have cleared sickness or diarrhoea symptoms after 72 hours.
How warm is your pool?
The beauty of a private swimming pool is we take pride in our facilities, our water is heated between 32 and 33 degrees.
Is it safe for my baby to go underwater?
It is absolutely safe for your baby to submerge underwater as your baby is born with a gag reflex. When your baby goes under water the natural reflex kicks in and the soft tissue at the back of the throat naturally closes to block the airway.
We will never force a baby to submerge underwater, we will only do this when you and your teacher feel your baby is ready.
When do I feed my baby/child?
It’s best to feed your baby approximately 1 hour before your class.
Avoid feeding toddlers/pre school children 2 hours before.
What happens at the end of my course?
Our courses are automatically renewed two weeks before the end of the current course and you will receive an invoice email requesting payment.
We please ask that if you no longer require your place, contact one of our team and we will remove your child from the following course.
How do you assess the progress of my child?
Our teachers continue to assess your child weekly as they work towards their next level.
Once they have completed the required criteria they are then awarded the badge & certificate and progress towards the next level.
What happens if I need to miss a lesson?
We do not offer a credit or catchup for any unattended lessons.